Human Resources Management System (HRMS)

Vega has provided the UK MOD with an end-to-end performance measurement of the Ministry’s Human Resources Management System (HRMS).

Challenge

UK Ministry of Defence’s (UK MOD) Human Resources Management System (HRMS) provides MOD users with an overview of HR specifics, such as training, pay, and expenses, for all civilian staff across the entire MOD, as and when required. In line with the cross Government efficiency and service transformation agendas, the MOD needed to prove that the system was delivering an effective service for users.

How Vega is helping

Vega was asked to conduct a study in partnership with independent IT consultancy, Net Consulting, to report on how well the HRMS is delivering against this requirement. The study looked at the availability of the system and the response time of each specific enquiry, and then reported on areas for improvement. Together, the companies measured the performance of the HRMS applications operating on a user’s terminal, from the initial information request through to the final transaction received back from the HMRS server.

Value being delivered

The end-to-end performance measurement provided metrics to the MOD from which they were able to determine how the HMRS and its applications are truly performing.

Contact Vega for further information about our work in Defence