Information Sharing: The New Intelligence Capability
Author: Michael Clayforth-Carr, CEO, VEGA
Introduction
Never has there been a more urgent time to ensure that the UK
has a responsive and joined-up approach to its security challenges,
than in the early years of the 21st Century. The asymmetric nature
of the threats we face, whether they are man-made or environmental,
physical or virtual, requires that the security & resilience
community acts on intelligence from an increasingly complex network
of information proactive and reactive sources with a greater level
of speed and accuracy.
UK Security Challenges
1. The need for speed
The enemies we face today are resourceful and, although they
implement their plans with varying levels of effectiveness, are
able create or change tactics and plans with alarming speed and in
apparent unpredictable fashion. This is a pace of change that we
are currently unable to match which means that the best laid plans
could be redundant before they are started!
2. Providing analysts with information to act
upon
The culture and operations of government departments and
agencies charged with the security and resilience have evolved over
many years. However, this has tended to be in a partitioned manner
which mitigates against seamless co-operation, collaboration and
information sharing. The stakeholder community is
powerful and immense. By default though, it’s comparatively
cumbersome compared with the enemy we face.
Industry must therefore help government introduce information sharing measures between departments
(while still maintaining the integrity of the source information)
that enable analysts to make decisions, not manage
information.
3. Information system procurement
At the same time, we should also consider how we manage the
procurement of complex information systems. If we are assuming that
we struggle to respond to security threats, we must ask whether the
processes we undertake to define our requirements, build and
integrate our information systems lend themselves to implementing
new capability quickly.
If current methods hamper the way we respond to security
challenges facing us, perhaps we could harness the inherent power
and capabilities of the state organs in a way that allows
information to be more effectively accessed, assessed and acted
upon?
Shift Happens
American lecturer Karl Fisch’s globally acclaimed presentation
‘Shift happens’ demonstrates
dramatically just how quickly the information age, and the
technology driving it, is changing the world of tomorrow,
today!
In light of Fisch’s assertions about the pace of technological
change, industry cannot be allowed to provide IT solutions that are
out of date before the ITT is published.
Similarly, if government finds it challenging to improve the
inter-departmental and agency collaboration and co-operation needed
to meet this pace of change and the unpredictable nature of the
threats faced, it must consider an alternative approach to a
solution – something which already helps the way the world rapidly
shares information… the Internet.
The Internet has revolutionised our lives in many ways. The one
relevant to information sharing is
its ability to enable technology at different levels of evolution
to be used to connect individuals and business together. Not having
identical computers, applications or indeed levels of security is
not a barrier to accessing the information in the same way
Therefore if we can all gain access to information using
widespread and commonplace NET technologies, our ability to improve
the quality of our intelligence should not mean we have to reinvent
the wheel to do so.
Adopting best practise from the US
This view of information sharing /
intelligence gathering was first seized upon by the US following
the atrocities of 9/11. The US Office of the Director of National
Intelligence (ODNI) reviewed the culture and processes of their
Counter Terrorism (CT) machine, and enforced unilateral changes
across its homeland security community. The ODNI rewrote policy and
changed the culture, recognising that if it proved the appropriate
technology, cultural culture would happen automatically. They
understood the nature of the young analysts now delivering the
information sharing; by providing them
with common architectural backbone, the analysts were able to use
commonplace NET technologies through which to forge new
relationships, and through these relationships they could share
information.
The architecture provided analysts with the capability to
capture, collate, and disseminate intelligence from a variety of
proactive and reactive information sources. However, each
individual organisation owned its own presence on it while
retaining control of their information assets, publishing only what
needed publishing.
This can be likened to corporate websites, where users locate
specific information and sites through search engines. Corporations
allow staff to access the web through gateways and use services
provided by others, such as internet banking or social networking
sites, which demonstrates controlled access.
Once individuals have found other ‘like minded’ people, they
communicate by email, collaborative tools, virtual environments,
video conferencing etc. It is not a single system, but a federation
of systems working to the same standards.
The US solution has therefore shown us all what can be achieved
by adopting NET technology and utilised the intuitive tools that we
all already use. The only, but significant, difference is that the
network is secured and interconnection policies are strictly
controlled. By utilising ‘Commercial Off The Shelf’ (COTS)
technologies, (many developed for the finance industry), Secure
Managed Interfaces (SMIs) can be built to control the boundary
between an organisation and the ‘network’. Each organisation owns
its own presence on the network and dictates the level of access
its own users have by the security threat mitigation level required
to gain accreditation or put more simply, they control their own
destiny. The content's management and usage is controlled by the
organisation and achieved through COTS technology.
With the US approach mandated, culture change was a natural
evolution. The younger generation of analysts used the system as a
social networking tool, posting minimal information to 'go fishing'
for like-minded individuals who found them using the search
engines. As a result, information sharing had been enhanced
significantly.
Could this work in the UK?
The UK already connects and contributes to the US CT sharing
network as described above. Some of our national intelligence
systems connect directly, through a UK accredited and secure
gateway, to our US, Canadian and Australian allies – proving that
the technology works already. The real question therefore is
not whether this can be achieved technologically (it already has
been), but can we make it work without a decree within current UK
policy?
This paper suggests that it is possible and, furthermore, without
dismantling established departmental infrastructures or currently
operational information systems managed by incumbent industrial
partners. In fact, some companies have already connected existing
infrastructure to this type of information sharing network.
The Office for Security and Counter Terrorism (OSCT) is
currently working alongside the pan industry alliance
RISC (UK Security and Resilience
Industry Suppliers' Community) to understand how to provide a clear
method of connecting existing national systems, using the US
approach, rather than having to replace them all
simultaneously.
Currently, many suppliers provide the ‘back office’ capability
to the various organisations. But if they all work together, it
could create a ‘classified internet’ that allows information that
needs sharing to be shared in a timely way that allows action
to be taken on it.
A solution such as this will not compromise the raw information;
only that which needs publishing to the wider community will get
published. As in the US (and in compliance with the new Cabinet
Office government framework for information management), each
department would own its own information. However, what it also
provides is the capability to share information at such a
speed that it will enable the security and resilience community to
respond appropriately to combat the asymmetric tactics and networks
of our enemies.
Such a network would also enable non-traditional security
players to have a presence on this ‘classified internet’, including
those worried about non-malicious threats such as flooding,
pandemics etc. This relates directly to the aspirations of the
National Security Strategy to provide a
joined up approach to meet the diversity of the identified issues.
These issues may require non-obvious solutions; indeed non-obvious
players may pick up the threat before traditional security
sources.
The NET technologies would make it possible to create
connections using very ‘limited’ information release; it would only
take a key word, posted on a website with contact details, to make
a connection between two analysts. One-to-one they can then pass
information in a more controlled manner.
And there is no reason why it should stop at merely sharing
information – perhaps usage could be made of virtual
world technology, so that the ‘players’ within an interest
group could meet and train, developing a community of useful
contacts – it is not necessarily what you know, but
who you know!
The UK’s adaptation of such an approach does not therefore need
a single mammoth procurement where the individual requirements get
‘compromised’ to meet varying organisation-specific requirements.
Instead, a central ‘core’ and ‘network’ are required to link the
network together. Individual procurements can move at each
department’s pace.
As for the definition of the interconnection requirements,
industry in the main, understands these because they connect to the
‘web’ already. It is just the way the security enforcing elements –
all of which are off the shelf – have to be configured to meet the
‘code of connection’, that slightly complicates the issue. This
again refers to configuring commonly-used net capability, not
bespoke code.
Conclusion
It seems that the US approach to intelligence gathering, based on
web-enabled information sharing, offers a viable approach to
meeting the UK intelligence requirements of the early 21st Century.
It helps:
- Improve our response time to match that of our enemies and the
security threats they pose, by releasing the power of the
information held across government
- Enhance investment in current infrastructure and
technology by circumventing the need for organisational change,
updates to procurement policy or the sensitivities of where
information is stored
- Empower analysts to do the job with which they are charged,
make decisions that help protect the UK and its citizens against
current threats, and provide them with ability to meet the
challenges of future and, as of yet undefined, threats
So what of these undefined threats in the coming years? Can the
UK have such a system (sharing multiple information streams and
enhancing intelligence) in time for a UK security landmark such as
2012 and provide a capability to develop, practise, and perfect the
capability well ahead of 2012?
This paper suggests that as an industry, we can – at least in an
embryonic but functional way. The truth is, this must be in place
by April 2010 anyway.
To have a cohesive and complete intelligence platform in place,
that answers immediate security questions and addresses future
requirements, we must ensure a sound architectural foundation is
implemented in the coming months.
RISC aims to achieve industry
agreement on the way forward in the coming months, with the
objective of working towards this common goal for an architectural
backbone to be in place to meet the current intelligence challenge
and that which we all face for 2012 and beyond.
As Karl Fisch reminds us, shift happens and we need to shift
now.
Contact VEGA for more information about
Information Sharing